01 / Discover
Select one use case and site. Collect layout, SKU/UOM, shift volumes, handovers, equipment/firmware, source systems and safety constraints. Deliver current-state map, baseline, scope and assumptions.
TRUSTED FACTORYFLOW
Implement from one workflow with agreed ownership.
Discover, integrate, verify in the field and hand over before scaling across sites.
Explicit outputs at every phase.
02 / Design and integrate
Agree stock/task/mission owners, contracts, adapters, authority and offline policy. Deliver mappings, state machines, equipment profiles, test plan and rollback package.
03 / FAT, SAT and UAT
FAT checks logic in simulation; SAT verifies field equipment, networking and handshakes; UAT accepts business outcomes with users. Each defect has severity, assignee and retest evidence.
04 / Go-live and handover
Make go/no-go decisions against agreed criteria, execute within the window and roll back on defined triggers. Deliver runbooks, support access, training, backup plans and open issues.
Responsibilities before integration.
Reference assignments to agree in the SOW. A: accountable; R: responsible; C: consulted.
| Item | Customer | Mobile-ID | Integrator | Vendor |
|---|---|---|---|---|
| Business and stock owner | A | R | C | C |
| FactoryFlow contracts/mapping | C | A/R | R | C |
| Field installation and checks | A | C | R | C |
| Vendor controller/profile | C | R | R | A |
| UAT and go/no-go | A | R | R | C |
Accept through concrete scenarios.
| Scenario | Required evidence |
|---|---|
| Correct/short material supply | Correct lot, actual quantity, destination scan and one ledger effect; shortages never close as full. |
| Timeout/duplicate callback | No duplicate mission; traceable query and recovery decision. |
| WAN outage | Only authorized work executes; replay is deduplicated and conflicts quarantined. |
| Safety/permit | Unsafe actions are blocked and verified by the field safety owner. |
Go/no-go and rollback.
Agree blocking defects, decision owner, rollback point, retained configuration/data and treatment of active work. After rollback reconcile tasks, missions and stock, not just software.
Cost components and scope drivers.
Software and infrastructure
Modules, sites, environments, Edge nodes, storage, backup/DR and access administration.
Equipment and integration
Vendor/model, options/licenses, adapters, mappings, handover points and commissioning.
Operations and scale
Training, support windows, contracted SLAs and profile revalidation for new sites or firmware.